Six systems. One outcome.
Every engagement is scoped to the specific leak. These are the systems we build most.
AI Voice Agent
An AI voice agent answers every inbound call, qualifies the lead against your criteria, and books the appointment directly into your calendar. After-hours, weekends, high-volume days. It does not miss a call.
Most local service businesses lose between 20 and 40 percent of inbound leads to voicemail or slow response. The voice agent closes that gap in the first week.
- 24/7 inbound call coverage
- Lead qualification against your criteria
- Direct calendar booking
- Call summary and transcript per lead
Automated Follow-Up Sequences
Sequences that go out in minutes, not days. Text, email, or both. Triggered the moment a lead comes in, stopped the moment they respond. No lead sits cold.
The follow-up sequence is calibrated to your average sales cycle. A roofing estimate follow-up runs differently from an HVAC maintenance reminder. We build it to match.
- Multi-channel sequences (SMS + email)
- Trigger-based automation (no manual send)
- Auto-stop on response
- Response rate reporting
Client Intake Automation
New clients get a structured intake flow from the moment they book. Forms, documents, pre-appointment instructions, delivered automatically, completed before arrival.
No back-and-forth. No missed paperwork. No front desk chasing signatures the morning of the appointment.
- Automated intake form delivery
- Document collection and storage
- Pre-appointment instruction sequences
- Completion confirmation to your team
Live Performance Dashboard
A dashboard built for owners, not analysts. Recovered revenue, response rates, call volume, sequence performance, visible at a glance, updated in real time.
We set it up against your baseline in the first week. You know within 30 days exactly what the system recovered.
- Real-time revenue recovery tracking
- Lead response rate metrics
- System uptime and performance indicators
- Monthly summary delivered to your inbox
Process Documentation + Playbook
We document every decision tree, integration, and workflow the system runs on. Your team gets a Playbook. The system runs without us in the room.
This is the deliverable that makes everything transferable. New hire, new location, new operator. The Playbook makes the system replicable.
- Full process documentation
- Team training and handoff
- Decision tree maps
- Playbook artifact (yours to keep)
Scale Kit
The final deliverable of an Authority engagement. Every integration documented, every automation packaged, every process mapped for replication. One new location, one new hire, one new operator.
The Scale Kit is not a report. It is a transfer of operational infrastructure.
- Complete automation stack documentation
- Multi-location readiness assessment
- Operator handoff package
- Replication checklist
How it's scoped
Every engagement starts with a Diagnostic.
We do not propose a system until we know what you are losing. The Diagnostic is free, takes less than 48 hours, and ends with a straight answer: here is the leak, here is what it costs you, here is what a system would recover.
Pricing starts at $1,500 setup + $500/mo.
Three tiers based on scope. All engagements include a Diagnostic and a Charter before any build work begins.
See full pricing →The Diagnostic is free. The delay is not.
We measure what you are losing before we propose anything. Book a 20-minute call and we will tell you exactly what a system would recover for your business.
No pitch. No retainer. A diagnostic instrument and a straight answer.